Randall J. Lingenfelter
Work:
rlingenf@bw.edu
Objective:
I want to be able to help people better understand
computers/Information Technology by creating software which is easy to use, yet
powerful enough to get the job done. This also includes helping customers troubleshoot
problems they are having with their computer systems/networks and other
software that they may be using. I would like to be on the cutting edge of
computer hardware that is available, and use that to make the software of
tomorrow. I would also love to work on web/internet/intranet development to
implement the web in any way in my area of work.
Education:
University
of Dayton, Dayton,
Ohio
Bachelor of Science, Computer
Information Systems
All CIS Classes Including: Systems Analysis, Systems Design, Computer Architecture; Business Minor Classes: Accounting, Economics, Management.
High School:
St. Ignatius, Cleveland, Ohio
Class of 1996
Blue & Gold Award, Ice Hockey (Brooklyn CSHL), Lacrosse
Technical:
Datatel
Classes: Envision Basic, Envision Screen, and Envision Batch &
Reporting
IBM Classes: AIX System
Administration 1: System Implementation
EXPERIENCE:
Systems Analyst, February 2001-Now
My responsibilities include: Colleague database programming,
modifying and creating Envision based screens, processes, and subroutines; Unibasic programming; system administration of AIX 5.3
system running UniData/Colleague and Web Advisor web server running Apache/Tomcat on Linux.
Colleague administration tasks: upgrading from R16 to R17, patching Colleague, printer queue setup, UI installations
Picture Show, Winnetka, Illinois
Technical Consultant, August 2004-December 2006
My responsibilities in this part time position included: Remote
configuration/troubleshooting of a web server, creation of a content management
system based on php and mysql, email spam filter software setup (All work is
done remotely and upon request.)
Student Residential Computer Consultant, Academic Years: 1999-00, 2000-01
My responsibilities included: Troubleshooting student/staff
computer problems, assigning incoming calls to other SRCC's.
I was assigned new calls daily from students who would call to a computer help
desk. I would then call a student, make an appointment to go out to their residence
on the campus, and fix their computer problems. This could be actual hardware
install, software install, network setup, operating system install, software
help, and many more computer related tasks. I was also eventually able to
assign incoming technical calls to my fellow SRCC's,
as a supervisory position. Over the summer of 2000, I helped produce a training
session for the new SRCC’s for the upcoming academic
year. I have also helped some staff in setting up new computer labs on campus,
such as a Digital Resource Lab, that uses digital video editing hardware and
software. Also I have done some work creating hard drive images for student
computer systems. The original SRCC website for the
Tangent Computers, Dayton, Ohio
Computer Consultant/Installer, summers: 1999, 2000
Incoming first-year students were to have the computers they
purchased from the university installed in their dorm rooms. This job entailed
connecting all hardware, turning the system on, and configuring the system to
connect to the university's local area network. During the second year of the
installs, I was in a supervisor position in which I had to make sure that the
correct computer was given to the correct student in their assigned room. Plus
I was given master keys for the rooms to make sure doors were locked with
computers in them, as well as a few other minor responsibilities.
Other Job Experience:
University of Dayton, Dayton, Ohio
Student Cafeteria Worker, Academic Years '96, '97, '98
Duties Required: Serving food, cleaning the cafeteria,
helping new student employees.
Computer Skills:
·
Experience
with operating systems such as Microsoft Windows 3.1, 9x, NT, XP, Apple OS X,
IBM AIX, Linux
·
Web
Page Design:
·
Programming
Languages: work related: Envision BASIC, UNIBASIC, HTML, Java; Class work with
C++, COBOL, SQL, ORACLE
·
Can
build/design a computer from scratch parts
·
Art
& Design: Created Mouse Pad Design for 2000-01, 2001-02 Academic Years
·
Experience
with multimedia, i.e. creating web graphics, scanning, taking digital pictures,
video conferencing and video capture, audio file manipulation
REFERENCES AVAILABLE ON REQUEST